Shipping policy
Shipping Policy
Every order ships free within the United States. Full details below.
Cost
Free on every order. No minimum spend, no handling fee, no shipping added at checkout. The checkout total is the final total.
Service area
- All 50 U.S. states
- APO / FPO / DPO military addresses
- U.S. territories (Puerto Rico, Guam, USVI) — extended transit
International shipping is not offered.
Processing
Orders ship within 1–3 business days of payment confirmation. Business days exclude weekends and U.S. federal holidays.
Peak periods (launches, sales, December holidays) may add 1–2 business days. Delayed orders receive an email.
Delivery estimates
Beginning the business day after dispatch:
| Region | Standard |
|---|---|
| Continental U.S. | 3–7 business days |
| Alaska, Hawaii, Puerto Rico | 5–10 business days |
| APO / FPO / DPO | 7–14 business days |
Estimates are given in good faith. Carrier-side factors are outside our control.
Carriers
USPS, UPS, or FedEx. Chosen per order based on destination and package size.
Tracking
A tracking link is emailed at dispatch. Allow up to 24 hours for the first carrier scan. Missing after 3 business days? Check spam, then reach out.
Address accuracy
You provide the address at checkout. If you spot an error:
- Contact us immediately at
merino8976@outlook.comor+1 208-968-8435 - We can correct only before dispatch
- Once shipped, the address is locked
- Orders delivered to a wrong address you provided are not our responsibility
Missing packages
If tracking shows delivered but the package isn't found:
- Check the delivery location and surrounding areas
- Ask neighbors or building staff
- Contact the carrier with your tracking number
- If missing 7 days after the delivery date, contact us
Damaged packages
Photograph item and packaging within 48 hours. Email to us. Replacement or refund at your choice.
Returned packages
If the carrier returns a package (wrong address, refused, uncollected), we reach out. Reshipping may apply.
Support
-
Email:
merino8976@outlook.com -
Phone:
+1 208-968-8435 - Hours: Mon–Fri, 9 AM – 5 PM Mountain Time
- Response: within one business day
Last updated: June 15, 2026